FAQS

Q: How do I find the right size?
A: Each product page includes a detailed size guide. If you're between sizes or prefer a relaxed feel, we recommend sizing up.

Q: How long does shipping take?
A: Orders are usually processed within 2–5 business days. Delivery times vary based on location but typically arrive in 7–14 business days for most U.S. customers.

Q: Do you accept returns?
A: Yes. We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging.
To request a return, please contact us at matchedfits@163.com.

Q: Do you offer exchanges?
A: We currently don’t offer direct exchanges. If you need a different size or style, please return the original item and place a new order.

Q: Can I cancel or update my order?
A: If your order has not shipped yet, we may be able to modify it. Contact us as soon as possible.

Q: Where are your products made?
A: Designs are created in the U.S. and produced through trusted manufacturing partners globally to ensure quality, comfort, and consistency.

Q: What should I do if I received a defective or incorrect item?
A: Please reach out within 7 days of delivery with photos, and our team will assist.